Description

Overview:
This course enhances verbal, non-verbal, and digital communication skills critical for workplace and interpersonal success. It focuses on public speaking, empathy, and effective conflict management.

Modules:

1. Communication Foundations and Barriers (3 hrs)
2. Listening and Empathy (3 hrs)
3. Verbal and Non-Verbal Communication (3 hrs)
4. Presentation Skills and Public Speaking (3 hrs)
5. Writing Professional Emails and Reports (3 hrs)
6. Cross-Cultural Communication (3 hrs)
7. Assertiveness and Persuasion Techniques (3 hrs)
8. Conflict Management through Communication (3 hrs)
9. Digital Communication and Etiquette (3 hrs)
10. Communication Practice and Role-Playing (3 hrs)

Benefits:

• Build confidence in presentations and public speaking.
• Improve listening and empathy skills.
• Navigate cross-cultural communication effectively.